Privacy

HitLight stores account identity, show configuration, collaboration state, and the diagnostics needed to operate the public beta. Show data is visible only to its collaborators.

AI requests are processed by OpenAI. Raw per-turn AI diagnostics expire after 30 days. Submitted support and chat-quality reports expire after 90 days; they can contain the instruction and show context the reporter chooses to send. Uploaded fixture manuals remain private to the show and are available only to the profile-generation service and authorized reviewers.

Product analytics and additional diagnostic uploads require consent. Analytics must not contain show names, chat text, DMX values, or uploaded manuals.

You can export shows and delete shows or your account from Settings. Account deletion removes owned shows and private profile sources and removes your membership from shared shows.

Questions: privacy@hitlight.app.

Public beta policy · updated July 2026